The Dubai Health Authority (DHA) concluded its participation at Arab Health 2020 on Thursday by launching Al Hamd, an electronic platform for the issuance of birth and death certificates in Dubai for the public and private sectors. Al Hamd aims to standardize and automate all procedures related to the issuance of relevant documents. The initiative aims to do this through the provision of a unified comprehensive electronic system to ensure the accuracy, confidentiality and speed of data acquisition. The service desks will be based in all four DHA hospitals to issue birth and death certificates. Commenting on the launch, His Excellency Humaid Al Qutami, Director General of the DHA said that the authority spares no effort in providing services that exceed customers’ expectations adding that the authority constantly works to develop all its services to simplify procedures and achieve customer satisfaction. Al Qutami said that the authority aims to utilize the latest technologies in the best way to better serve customers. It also continuously works on automating its services in line with the smart transformation we are currently witnessing in Dubai. Launching Al Hamd will save customers’ effort as it is electronically integrated with most governmental entities and it will save customer’s money as the system can print the certificates in both English and Arabic so there is no need for the customers to get any legal translation done. It is also environmentally friendly as the system complies with the paperless strategy as certificates/ signatures are issued electronically.