09-05-2017

Dubai Health Authority signs MoU with The Health Bank

The Dubai Health Authority (DHA) signed on April 28th a memorandum of understanding (MoU) with The Health Bank with the aim to drive medical tourism in the region. The MoU was signed in the presence of Sheikh Tariq bin Faisal Al Qasimi. This collaboration is in line with the vision of the Dubai Health Experience, which is overseen and implemented by the DHA. DXH was launched in April 2016 by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, as a continuation of ‘Dubai, a Global Destination for Medical Tourism’ project. DXH is a highly integrated programme that aims to promote Dubai as a global centre for the provision of medical tourism services with a target of attracting half a million international patients by 2020. It is estimated that numbers will increase around 13% per year and that by 2021 over 1.3 million medical tourists will visit Dubai. His Excellency Humaid Al Qatami, Chairman of the Board and Director-General of the Dubai Health Authority, said: “Our aim is to provide medical tourists with unparalleled end-to-end services right from research of doctors and health facilities to treatment, accommodation, translator services and post-treatment follow-up. We are working closely with the health sector in the Emirate to achieve this and the MoU with The Health Bank will help us further bolster our strategy to provide medical tourists with such services.” Dr. Layla Al Marzouqi, Director of Health Regulation and Dubai Medical Tourism Project, commented “ We aspire to position Dubai as the first medical tourism destination in the MENA region and to be among the top 10 medical tourism destinations in the world where DXH will be the ultimate gateway to the finest medical experts, premier accredited healthcare facilities whilst providing an incredibly unique experience in the iconic city of Dubai. This MoU will help us provide medical tourists with information, customer service, treatment and post-treatment follow-up services in a tailored and convenient manner.” Raza Jafar, Chairman of The Health Bank, said: “ The health bank provides each tourist seeking healthcare in Dubai with a single point of contact for reliable information and assistance in facilitating the logistics of their trip, healthcare and aftercare. Health tourists will be provided an array of services including a team of people to provide the tourist with research and assistance, electronic consolidation of all medical records, 24/7 medical helpline, travel assistance and logistics and assistance in evaluating and understanding insurance options. The end-to-end service will provide them with high-quality medical services and excellence in customer care.” Medical tourists will soon be able to see the features of The Health Bank on DHA’s medical tourism portal –the DXH website www.dxh.ae It is user friendly site , with easy to navigate options , to make it simple for medical tourists to plan their entire journey to Dubai. They can opt for three types of membership and consultation is free irrespective of whether the patient opts for the membership package for The Health Bank.

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