Initiative to enable patients from outside the UAE to take second medical opinion from selected specialties in Dubai to help make most informed decisions concerning treatment options
February 17, 2020 – Dubai Health Experience (DXH), the brand conceived by the Dubai Health Authority (DHA), has introduced the Second Medical Opinion (SMO) program to address the needs of patients travelling to the emirate for treatment and provide them with the assistance required for a prompt and effective recovery. The initiative has been designed to relieve pressure placed on those responsible for one’s care and enable them to make the best and most informed decisions regarding treatment options.
Fast turnaround is one of the most attractive features of the program as patients and family members will be able to receive a second opinion from a team of highly qualified and experienced specialists and consultants from selected healthcare providers within two working days following diagnosis and the provision of complete medical records. The initiative is also inclusive of full confidentiality and patients can rest assured that any and all healthcare reports are shared solely with the concerned specialist.
Dr. Marwan Al Mulla, CEO of DHA’s Health Regulation sector, said: “Our vision to provide happy and healthy recovery experiences and the effective delivery of patient centric care are two essential factors behind the strength of Dubai’s healthcare sector. The SMO program will enhance its services even further as it provides medical opinions by multidisciplinary teams comprising world-class professionals. It is accompanied with the guarantee of a fast turnaround time and the process standardizes the services offered by the concerned hospitals.”
Requesting a second medical opinion on the dxh.ae website is a simple process, the patient, Insurance provider or the facilitator can sign up and set up an online account. The website allows to submit reports and choose the specility for which second medical opinion is required.
The DXH SMO program covers seven key specialties: Gynaecology, Orthopaedics, IVF/Fertility related treatments, Cardiology, Neurology, Oncology and Urology.