About DXH

Dubai Health Experience (DXH) is the prestigious brand conceived by the Dubai Health Authority (DHA) to strengthen the Health Facilities in Dubai and strengthen the position of Dubai on the world map of Health tourism.

Fulfilling this vision, DHA aims to be a pioneer in the field of Health tourism and be a market leader for elective treatments in niche specialties and DXH aims to provide high-quality medical services and an unparalleled holiday experience in Dubai, one of the world’s most dynamic cities.

Dubai plans to strengthen its position in the health sector, based on sophisticated infrastructure and adoption of the latest equipment and systems from healthy transparency and adopt international standards for patient care.

Dubai is already a globally renowned tourist destination as the fourth most visited city in the world, and now envisages making healthcare part of the lifestyle experience with an impressive range of premier accredited clinics and hospitals and over 35,000 healthcare professionals from 110 nationalities providing a warm reception to patients in their own language.

Explore DXH

The easy to navigate single window Smart application as well as the digital gateway which greets exploring health tourists to a high quality comprehensive and integrated health service system that DXH aims to deliver through its website. The website offers comprehensive health packages that have been created with the help of over 75 health facilities that form the ‘DXH Group’ which is the official group that comprises the participating health facilities in the Dubai health tourism project. All the members of the group have been carefully evaluated by the Dubai Health Authority to ensure quality, safety and service standards to inbound health tourists.

The DXH website also offers the chance to choose from a wide range of medical specialties and services covering advanced elective procedures in cosmetic treatment & surgery, orthopaedics and sports medicine, ophthalmology, dental, dermatology, wellness and preventive health check-up, as well as assisted reproductive techniques and weight loss management and surgeries. These packages are featured with detailed inclusions and exclusions, making it easy for health tourists to compare and select the best choices suited to their budget.

To further assist overseas health tourists, the website also has extensive travel information including visa requirements (if needed) and the option of booking both hotel stays and return flights through Emirates Airlines. The availability of all services provided in Dubai by our strategic partners on DXH website, allows visitors seeking treatment in Dubai one platform that is easy to access for information to a seamless journey to Dubai.

DXH’s unique proposition is the patient centric approach with assurance of the quality of service provided and the unparalleled reassurance guaranteed even after the treatment ends.

EMBRACE LIFE

In support of this vision, DHA developed a transparent Patient Protection Plan with the provision of the Charter of patient’s rights and responsibilities, a broad-ranging Inbound Health Tourist Travel Insurance Scheme and a well-structured Medical Complaints Management Process in case the patient needs.

The Inbound Health Tourist Travel Scheme provides cover for travel-associated risks to an inbound Health tourist while in Dubai for a variety of situations, including emergency medical expenses up to $50,000 for each insured person. This policy is available from all members of the DXH Group at the time of booking procedure/packages and is strongly encouraged for each patient.

The Complaints Management Process is specifically designed to resolve medical complaints the patient may have regarding treatment. The health tourists can file an e-complaint on the DXH portal that is immediately looked into and addressed by the clinical governance office at Dubai Health Authority.

In its entirety, Dubai Health Experience (DXH) culminates the DHA efforts which aspire to provide advanced and comprehensive healthcare services towards a healthier and happier experience to all patients as well as health tourists in the Emirate of Dubai thus allowing them to fully ‘Embrace Life’.

About DHA

The Dubai Health Authority (DHA) is a government entity that oversees Dubai’s health sector; it was formed in 2007 under the directive of His Highness Sheikh Mohammed Bin Rashid Al-Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.

Through our vision and strategic oversight of all health-related activities, we ensure the successful provision of accessible, effective and integrated health care services throughout the Emirate. We are also responsible for all DHA medical facilities, including hospitals, specialty centres and DHA primary health centres in Dubai.

From the very first health care centre in Dubai, in 1943 to the establishment of the Department of Health and Medical Services (DOHMS) in 1973, all the way through to our modern avatar as the DHA, our core mission has always been to deliver the best in health services to citizens and visitors alike.

THE HEALTH TOURIST PATIENT JOURNEY

Checkout the website DXH.ae to find you desired treatment in Dubai Search wide range of Doctors, Hospitals and Treatments

Contact your selected healthcare facility and set an appointment
Receive treatment details and costs from your selected healthcare facility
Book you appointment online or by directly contacting the healthcare facility
Plan your trip online through booking your ticket and accommodation in Duba
Check your visa requirements and apply for the visa if needed
Fly to Dubai You will arrive at Dubai International Airport
Check into your hotel and reconfirm you appointment with the healthcare facility
Take sometime to explore Dubai Visit your healthcare facility, meet your Dr. and proceed with your treatment
Enjoy your recovery time in Dubai through a set of wellness activities as recommended by your Dr.

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